Copyright (C) 2009- 2015 Pinson Mobile Medicine, Inc. All Rights Reserved

Most major insurances accepted

Please call our office in Huntington at (304) 529-7004 or Charleston at (304) 720-0210 to verify that yours is accepted.

FAQ


Q: Do Medical Doctors actually make house calls?

A. Yes, a licensed medical doctor, a physician's assistant or nurse practitioner actually comes to your Home.


Q: Do you have to be disabled or homebound to have Travel MD come to you?

A. In order to utilize and enjoy the benefits of a house call by a medical doctor, physician's assistant or nurse practitioner, you must meet Medicare's guidelines for homebound status. Go to www.medicare.gov and type homebound in the search field to see if you qualify.


Q: Can Travel MD be my primary doctor?

A. Yes, since our providers are Family Medicine physicians, physician's assistants and nurse practitioners.


Q: My office based medical doctor says that medical doctors do not make house calls. Is that true?

A. No. If you meet Medicare's guidelines for homebound status, you can utilize and enjoy the benefits of a house call by a medical doctor, physician's assistant or nurse practitioner.


Q: Do I need a referral for a medical house call from my office based physician?

A. No, just give us a call at 304-529-7004. Our friendly staff will work with you on getting some basic information so that we can determine how we may best meet your needs.


Q: How much does a medical house call cost?

A. We accept most major insurances. Any deductibles or co-pays will be based on your insurance plan; there is no extra charge for a house call.


Q: What medical insurances does Travel MD accept?

A. Travel MD accepts Medicare, Medicare with supplemental insurance, Medicare with Medicaid, most private insurances, and allows a private-pay option.


Q: Does Travel MD provide Emergency Medical Care?

A. No. If you are experiencing a true medical emergency, Travel MD encourages all persons to pick up the phone and dial 911 as soon as possible.


Q: Can Travel MD see patients in an assisted and/or non-assisted living home or nursing home?

A. Absolutely. Travel MD specializes in this type of setting.


Q: What are the hours of operations?

A: Our providers see patients between the hours of 8:00 A.M.-4:30 P.M., Monday through Friday. We also provide 24 hour phone coverage.


Q: If I am sick and need to go to the hospital, will the doctor come and see me at the hospital?

A: No, Travel MD providers do NOT go into the hospital. However, our providers work very closely with the designated hospitalists at Cabell Huntington Hospital, St. Mary's Medical Center, King's Daughters Hospital, Charleston Area Medical Center and many more area hospitals. They admit our patients and keep us informed of the patient's progress.


Q: If I am sick and need to be seen right away, will the doctor come the same day?

A: It is important to note that if you are experiencing a true emergency, Travel MD encourages all persons to pick up the phone and dial 911 as soon as possible as a true emergency should be handled through the emergency room. We do not make emergency visits. However, we do our best to accommodate the patient's needs. Many times, even if the provider cannot come the same day, we can still provide triage and solve the problem so the patient can get the best care.


Q: What is the wait time for a new patient?

A: Due to patient load and provider accessibility, there are occasions when we may not be able to take on new patients. Please call our friendly staff at 304-529-7004 and they will be able to give you more information.